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Extended Stay America

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Extended Stay America reviews

3.5

61% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

57% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Dec 5, 2024
Recommend
CEO approval
Business Outlook

Pros

nice staff, supportive managers, great business

Cons

no cons at all .

1.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing to be really honest. My experience there was miserable.

Cons

Low starting salaries Bad location Loss of repeat business guests over the past 4-5 years as service has declined Low to minimal standards for cleanliness and Guest satisfaction Lazy work environment accepted and reinforced by management Rude and abusive guests allowed to stay Bad work - life balance Bad management The under-performing employees are retained and good employees are burned out or leave for better opportunities Other area Extended Stay America locations are better and have better management. I recommend Brookfield (great manager there) and Waukesha!

Viewing 82 - 84 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.