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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 17, 2024

ESA promotes from within

Recommend
CEO approval
Business Outlook

Pros

I’d like to recognize ESA for its continued, consistent efforts to promote employees from within the organization. They stand behind their commitment to build advancement opportunities to give associates a continued path for growth.

Cons

Merit increase process vs performance rating

2.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Co-workers are wonderful, kind and helpful.

Cons

No real training on company process or reservation system, you just shadow another employee for a few days. Never received the employee handbook even after several requests. GM gets on a power trip often yelling at either guests or employees.

Viewing 142 - 144 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.