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Extended Stay America

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Extended Stay America reviews

3.5

61% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

57% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Mar 10, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

Excellent company to work for

Cons

Really do not have any in my experience

2.0
Mar 10, 2026

Overworked staff

Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility, weekly pay, district manager

Cons

Modern day slavery. The hourly employees are over worked and expected to where many hats for minimum wage. The GSR/ Front desk staff are expected to proved top customer service, do laundry, clean the lobby back of the house, lobby, scrub elevators all in 8 hours

Viewing 13 - 15 of 2,488 Reviews

Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.