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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

-consistent hours -cooperative/communicative management -free muffins -discount stays at other locations

Cons

-locations can be rough and neglected -corporate is slow and not helpful -communication from corporate is not solid or consistent -damage to/theft of personal property -san dimas location was so notorious that local law enforcement would ignore calls or requests for officers to assist with tresspassing -threats against life, property, and employment were common, management not able to do much

5.0
Apr 16, 2024

Long time associate

Recommend
CEO approval
Business Outlook

Pros

401k Vacation plan Bonus structure

Cons

Unrealistic expectations Outdated Difficult guests

2.0
Apr 16, 2024

Okay start

Recommend
CEO approval
Business Outlook

Pros

Great co-workers and good discount program.

Cons

Not always the best help and terrible guests.

Viewing 208 - 210 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.