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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,489 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 8, 2018

Time off request

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can never get time off because of sites being so short staffed

Cons

You can never get time off requests because of these hotels being so short staffed

1.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

no pros but the 401k that's the only thing good I have found about this company

Cons

the whole experience has just been terrible. I started here as a hk applied for the gsr position and got it (after I had already been working the gsr position and night laundry). when I asked about my raise and promotion my boss flat out told me she just never put it in computer neither the raise I was promised or that I was a gsr.

5.0
Mar 7, 2018

Agm

Recommend
CEO approval
Business Outlook

Pros

I have been with this company for approximately 4 years, and I absolutely love my job, I work with some awesome people and great team players, my GM and District Mgn are the best, every since I started if I needed help, I felt bad but yet comfortable calling my district mgn for help, he still to this day inspires me to be the best I can, and with my new mgn, my job is pretty much perfect, he is awesome as well, I am treated with respect and if I need help these guys are always there for me, talk about team players, they are the best! And if you are reading this looking for a job, I do know a couple of the managers in the Cincinnati area that are equally awesome. my only advice is, if you are looking for a job just to have a job then don't bother wasting everyone's time... If you want a job that make you feel like your a part of the family and your willing to give 100% then welcome to our family, believe it or not when you work hard in this company upper management does notice, this is truly a great place to work!!

Cons

Would like to have a nice big break room...

Viewing 2203 - 2205 of 2,489 Reviews

Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.