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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jun 5, 2017

Maintence Engineer

Recommend
CEO approval
Business Outlook

Pros

Benifits and perks,location,Staff facilities we have a good team here at this property.

Cons

Pay,short handed needs more help to much work for one person forthe amount of pay.

4.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

I have been with Extended Stay America for almost 18 years. I enjoyed being able to come in at a entry level position and was trained by some great managers to get to where I am. I have seen this company grow in many ways and at the current moment this is probably the best level I have seen it. They give you the chance to cross train, grow, and get promoted. My location is in a military town, and with that being said it is very easy to transfer to other locations. Each property is different, and we all have challenges, but the team we have is great and each year it gets better and better. My current District Manager is great, and is very understanding.

Cons

Being a salary employee it does seem like they own you. In the past I have had some not so nice District Managers and not care about situations dealing with my children and health. The biggest challenge currently is turn over, and housekeeping hours. Training hours, and class hours are not given so it effects us, and it is not controllable unless all extra hours are worked by the salary employee. Properties are suppose to be uniformed with our guidelines, sometimes when employees go to work at other locations it is not. Biggest challenge is to keep a good team and keep everyone motivated and move in the right direction always.

Viewing 2287 - 2289 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.