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      Extended Stay America

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      Extended Stay America reviews

      3.5

      59% would recommend to a friend

      (2,488 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      May 5, 2017

      Front Desk

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Little to no supervision after 3pm

      Cons

      Guests are rude, company operations is a mess, no corporate help, tacky and cheap on amenities.

      5.0
      May 4, 2017

      Class Act

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great value for guests and employees. Some locations are hidden gems with fantastic customer service and extremely clean rooms.

      Cons

      Sometimes low rates lead to undesirables who spoil the rooms. Very few negatives.

      4.0
      May 4, 2017

      Awesome Working Environment

      Guest service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Our team empathizes with numerous guest and make the atmosphere a home away from home experience! Management is always courteous to work around everyone's schedule's and the team pulls together to cover each others shifts. It's never a dull moment working at ESA and I frequently laugh out loud.

      Cons

      May have some disagreements from time to time but what family doesn't.

      Viewing 2302 - 2304 of 2,488 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.