Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.2 out of 5, based on over 3,454 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 83% of employees would recommend working at Extra Space Storage to a friend and 76% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

83% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (711) , Assistant Manager (564) , District Manager (196) , Site Manager (162) , District Team Lead (124) , Assistant Store Manager (120) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 308 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 227 reviews)); "Benefits are great and you get Sundays off." ((in 209 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 132 reviews)); "Management is great and always there to help." ((in 94 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"Store managers do not get to hire there employees." ((in 47 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 28 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 26 reviews)); "The DM has favorites and you can definitely tell." ((in 9 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Indianapolis , Philadelphia , Phoenix , Memphis , Baltimore , Boston , Oklahoma City , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,404 total reviews)

Joe Margolis

88% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,404 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,404 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Feb 3, 2026

Great Place for those that want a career, positive work culture and a great work life balance

District team lead

Recommend

CEO approval

Business Outlook

Pros

Career Growth: Ample opportunities to advance through professional development and mentoring/exposure programs. Supportive Environment: A professional yet comfortable atmosphere that truly values its people. Industry Leadership: A chance to work for a top-tier provider redefining the storage experience.

Cons

Truly no cons to speak of. This is one of the few companies that listens to the "boots on the ground". If there is something not working it is quickly addressed.

Extra Space Storage Response

4mo

We are thrilled to hear that you value the growth opportunities, supportive culture, and industry leadership at Extra Space. It's especially meaningful to hear you feel supported on a "boots on the ground" level. Thank you for being a valuable part of our team!

3.0

Jun 23, 2026

Love for customer service, but pay raises needed

Asssisant manager

Recommend

CEO approval

Business Outlook

Pros

I'm still trying to figure that question out. I love customer service.

Cons

They should give better raised for people actually who come to work and do their job.

1.0

Jun 23, 2026

Poor pay and no support for employees

Manager

Recommend

CEO approval

Business Outlook

Pros

Not really any that i can think of.

Cons

The pay was not enough for what they wanted you to do. No help even at the busiest stores. Vacation/pto was not ever available because no one could cover the shifts. That applied to any appointments you might have too i.e. medical, dental. They have pto you just can't use it. Terri le management that only worried about the mighty dollar. Didn't care if person had roaches in stuff when they came in as long as they paid. Also wanted you to push insurance on everyone.

Viewing 1 - 3 of 3,404 Reviews

Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission