If you come here thinking you’ll be involved in sales, think again and think real hard about it. You will be more of an administrative therapist than anything. The work/life balance is a complete joke. There’s talk everywhere about how we have “amazing culture” but if someone reaches out at 11pm I’m expected to hop on and deliver what I’m asked right away. I spend more time doing reports and managing internal issues than I do actual sales. When I bring this up to my manager, they ask to involve them, but nothing can really be done because our internal processes are so broken. That applies with our products as well as our internal politics. It leaves very little time to be proactive. The emphasis this year at the company is net-new business, as it should be with any company. But we can’t actively engage in going after new business with the way things are. The way we license and service products doesn’t support a company that wants to be a software company. Nevermind if you can actually book a deal without there being at least one issue with a license or service. There’s so much internal infighting so don’t expect to solve issues quickly. On top of all this, we get emails from VP levels of management essentially saying none of us know how to do our jobs and we all should be replaced. They could replace every single one of us and the same issues would arise because they refuse to listen and fix internal issues. I would counter that our management doesn’t know how to do their jobs. I’ve hit my number every year I’ve been here, but every day is like walking on eggshells. When something with an opportunity changes or goes wrong, you then will have to update 15 different people on it individually. From your manager, director, sales ops, vp, team members - It’s exasperating. So think real hard if you want to be in an environment like this.
