F5 Network Support Engineer reviews

4.0

29% would recommend to a friend

(31 total reviews)
avatar

Francois Locoh-Donou

99% approve of CEO

12% positive business outlook

Network Support Engineer employees have rated F5 with 4.0 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Network Support Engineer professionals have a good working experience there. F5 is rated in line with the average (within 1 standard deviation) by Network Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

31 reviews
5.0
Nov 29, 2018
Recommend
CEO approval
Business Outlook

Pros

-the learning curve is skyrocketing once inside -you are being taught how to troubleshoot and the range of issues stretch from the Hardware Level to Software -plenty of opportunities to grow -the expectation from everyone is to progress and the working environment is full of knowledgeable people

Cons

-no possibility for home office and depending on the time of the year the workload can be too much

3.0
Nov 14, 2018

Good entry gig

Recommend
CEO approval
Business Outlook

Pros

Amazing health benefits, progressive intelligent co workers. Lots of high tech toys and technology to learn. Good bonus and incentive plan. Awesome stock options and the stock is worth a lot if you stay two+ years. Lots of cool security tech to learn. Company is moving to a big tower building next to Columbia tower by January, so commute will get better soon.

Cons

Company is very late the the cloud market and playing catch up. Virtual edition of Big IP was released a few years ago but should be been released 6 years ago during the cloud boom The current Seattle commute sucks if you’re farther south than Renton or farther north than North Gate. Also for NSE 2 role there is no current work from home option. Pay isn’t good for current Seattle housing/rental market if you want to support a family with 1 earner. Very little openings to advance at the company to tier 3 (engineering). It seems they are choosy on filling those very limited slots. Recently an entire east coast support office (300 employees or so) got laid off. And a new office in Mexico opened, makes sense because cheaper wages... they told us not to worry about our jobs but I’m skeptical. Support policies make it difficult to say no kindly to some very pushy and demanding customers that expect much more than they pay for. Consulting still has huge communication gaps with support, especially for large unsupported super custom setups that are essentially a giant coding project. Yet customers expect to call support and get it fixed free..

Viewing 16 - 18 of 31 Reviews

Glassdoor has 2,183 F5 reviews submitted anonymously by F5 employees. Read employee reviews and ratings on Glassdoor to decide if F5 is right for you.