FICO reviews

3.8

71% would recommend to a friend

(1,737 total reviews)
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William Lansing

75% approve of CEO

64% positive business outlook

FICO has an employee rating of 3.8 out of 5 stars, based on 1,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FICO employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Aug 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Fair Isaac has a long history of hiring very bright folks. If you want to be highly challenged by the intellectual depth and agility of your associates, this can be found in pockets. Fair Isaac also has a very friendly policy toward telecommuting and work from home, very family friendly.

Cons

Company is struggling to find growth model after sitting on a cash cow in the FICO scores for 50 years. It is hard pressed to come up with another blockbuster. Because it is linked so closely to the banking sector, it is getting clobbered by the recent downturn. The worst part of Fair Isaac is really the mid-level politics, ass kissing corporate stooges will fourish and crappy projects get funded because of ideological correctness.

2.0
Dec 20, 2025

Bad management

Recommend
CEO approval
Business Outlook

Pros

Professional, good, and hardworking colleagues.

Cons

Leadership has been declining for years, especially in GTS. The TOP GTS leaders have developed an abysmally poor reputation among employees due to repeated poor decisions — for example, approving heavy investments in data centers only to shut them down a few months later. It’s frustrating to see so much money wasted with no foresight or accountability. There’s also an excessive number of senior directors, directors, and managers who contribute little to actual work but somehow remain untouched during every layoff. Meanwhile, dedicated technical staff are the first to go. Instead of addressing the leadership problems and bloated management layers, the company continues to outsource jobs to Mexico and India. If you’re considering a position in the U.S., be cautious. Job security is weak, morale is low, and leadership seems more focused on protecting themselves than supporting their teams.

1.0
Feb 17, 2025

Proceed at your own risk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salary, sometimes good bonus.

Cons

1. Vaporware. Every new great thing FICO comes up with is either half-baked, or not baked at all. Development occurs at the cost and time of the customer. The people responsible for delivery get stuck making a shell of a product into something that actually functions. 2. Standard processes on new products are assembled on-the-fly, and employess are held accountable for not following these processes that do not exist. 3. No life-work balance. Plenty of vacation, but you have to go out of country to really be offline. Hours can be very difficult to sustain. 4. Lots of training but very little of it applies to the practical reality of doing your job.

Viewing 181 - 183 of 1,737 Reviews

Glassdoor has 1,937 FICO reviews submitted anonymously by FICO employees. Read employee reviews and ratings on Glassdoor to decide if FICO is right for you.