FYZICAL reviews

Thank you for sharing your experience with us. We’re pleased to hear that you’ve found the work environment relaxed and enjoyed collaborating with your coworkers. A supportive and friendly workplace culture is something we strive to maintain at all our locations. We appreciate your feedback regarding consistency across clinics. As each FYZICAL location is independently owned and operated, differences in management styles, processes, and resources can sometimes lead to variations. That being said, we are continually working to provide all franchisees with the tools and guidance necessary to ensure a consistent and exceptional experience for both employees and patients. Your insights are valuable in helping us identify areas where we can improve. Thank you for your contributions to FYZICAL, and we’re glad to have you as part of our team.

Thank you for your detailed and candid feedback. We value hearing about your experiences, as it helps us better understand the challenges faced by our team members and identify areas for improvement. We’re glad to hear that you appreciated the camaraderie among therapists and front staff, as a collaborative and supportive work environment is something we aim to foster across all FYZICAL locations. We also acknowledge your points regarding the challenges at the Castle Rock Therapies Pediatric Clinic. As each FYZICAL clinic is independently owned and operated, management styles and operational practices can vary. However, the concerns you’ve raised—regarding onboarding processes, clinician autonomy, communication, and team engagement—are critical areas. Your observations about the pressure on clinicians, the lack of opportunities for team-building, and issues with leadership are concerning, and we will share this feedback with the Castle Rock Therapies ownership team to encourage reflection and improvement. At FYZICAL, we are committed to supporting our franchisees in creating environments that reflect our core values and ensure a positive experience for both employees and patients. Your advice to management is thoughtful and insightful, and we hope it will inspire the necessary changes at this location. We regret that your experience did not meet expectations and thank you for your contributions during your time with us. We wish you all the best in your future endeavors.