Is FactSet a good company to work for as a Associate Client Support Engineer?

Associate Client Support Engineer professionals working at FactSet have rated their employer with 4.3 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of FactSet employees being 3.9 out of 5 stars. Search open Associate Client Support Engineer Jobs at FactSet now and start preparing for your job interview by browsing frequently asked Associate Client Support Engineer interview questions at FactSet .

Does FactSet pay Associate Client Support Engineer employees well?

Associate Client Support Engineer professionals rate their compensation and benefits at FactSet with 4.2 out of 5 stars based on 27 anonymously submitted employee reviews. This is 24% better than the company average rating for salary and benefits. Find out more about Associate Client Support Engineer salaries at FactSet.

What are the top reviewed jobs at FactSet?

Research Analyst (763) , Software Engineer (492) , Consultant (324) , Senior Software Engineer (177) , Senior Research Analyst (124) , Software Engineer II (98) , Equity Research Analyst (97) , Product Specialist (76) , Analyst (75) , Senior Consultant (62) , Software Engineer III (60) , Team Leader (52) , Lead Software Engineer (50) , Client Solutions Associate (48) , Specialist (45)

What are the pros of working at FactSet according to real employee reviews?

"Good work life balance and good if you want to prioritize other aspects of life" ((in 791 reviews)); "The culture is great and the job shift is flexible" ((in 427 reviews)); "Good benefits like food and transportation" ((in 404 reviews)); "People are great and eager to help" ((in 307 reviews)); "Work culture is good and very relevant to my favorite subject commerce" ((in 180 reviews))

What are the cons of working at FactSet according to real employee reviews?

"Low salary and bell curve system" ((in 376 reviews)); "Poor management specially in CUS department" ((in 150 reviews)); "Compensation they provide is low as compared to the some of the good firms in the market." ((in 110 reviews)); "Very little to no career growth and progression" ((in 80 reviews)); "Majority of managers have no prior industry experience, a requirement of the FactSet 360 review" ((in 66 reviews))

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FactSet Associate Client Support Engineer reviews

4.3

94% would recommend to a friend

(27 total reviews)

Phil Snow and Sanoke Viswanathan

94% approve of CEO

87% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.9

Work/Life balance

4.2

Compensation and benefits

4.1

Career opportunities

4.0

Senior management

Associate Client Support Engineer employees have rated FactSet with 4.3 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Associate Client Support Engineer professionals have an excellent working experience there. FactSet is rated in line with the average (within 1 standard deviation) by Associate Client Support Engineer professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

27 reviews

5.0

Sep 10, 2024

Good culture, benefits, tough work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Company wise, good culture and benefits including free lunch People are less aggressive

Cons

Tough work. More and more difficult to get promotion. Leadership not treating the team fairly.

3.0

Feb 7, 2024

Training was lackluster - probably why I left

Account manager

Recommend

CEO approval

Business Outlook

Pros

Little oversight day-to-day as long as you hit your targets

Cons

Not a very fun workplace, office was dull. Training on their proprietary software as an experienced hire was little-none, which is a shame because if I learned the product better I probably would have stayed.

3.0

Dec 21, 2023

transfer

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

policy abiding inactivity in cover

Cons

competitive accordingly similar than ither

Viewing 4 - 6 of 27 Reviews

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FactSet Associate Client Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good culture, benefits, tough work

Training was lackluster - probably why I left

transfer

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