Is FactSet a good company to work for as a Associate Client Support Engineer?

Associate Client Support Engineer professionals working at FactSet have rated their employer with 4.3 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of FactSet employees being 3.9 out of 5 stars. Search open Associate Client Support Engineer Jobs at FactSet now and start preparing for your job interview by browsing frequently asked Associate Client Support Engineer interview questions at FactSet .

Does FactSet pay Associate Client Support Engineer employees well?

Associate Client Support Engineer professionals rate their compensation and benefits at FactSet with 4.2 out of 5 stars based on 27 anonymously submitted employee reviews. This is 24% better than the company average rating for salary and benefits. Find out more about Associate Client Support Engineer salaries at FactSet.

What are the top reviewed jobs at FactSet?

Research Analyst (763) , Software Engineer (492) , Consultant (324) , Senior Software Engineer (178) , Senior Research Analyst (124) , Software Engineer II (98) , Equity Research Analyst (97) , Product Specialist (76) , Analyst (75) , Senior Consultant (62) , Software Engineer III (60) , Team Leader (52) , Lead Software Engineer (50) , Client Solutions Associate (48) , Specialist (45)

What are the pros of working at FactSet according to real employee reviews?

"Good work life balance and good if you want to prioritize other aspects of life" ((in 791 reviews)); "The culture is great and the job shift is flexible" ((in 427 reviews)); "Good benefits like food and transportation" ((in 404 reviews)); "People are great and eager to help" ((in 307 reviews)); "Work culture is good and very relevant to my favorite subject commerce" ((in 180 reviews))

What are the cons of working at FactSet according to real employee reviews?

"Low salary and bell curve system" ((in 376 reviews)); "Poor management specially in CUS department" ((in 150 reviews)); "Compensation they provide is low as compared to the some of the good firms in the market." ((in 110 reviews)); "Very little to no career growth and progression" ((in 80 reviews)); "Majority of managers have no prior industry experience, a requirement of the FactSet 360 review" ((in 66 reviews))

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FactSet

FactSet Associate Client Support Engineer reviews

4.3

94% would recommend to a friend

(27 total reviews)

Phil Snow and Sanoke Viswanathan

94% approve of CEO

87% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.9

Work/Life balance

4.2

Compensation and benefits

4.1

Career opportunities

4.0

Senior management

Associate Client Support Engineer employees have rated FactSet with 4.3 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Associate Client Support Engineer professionals have an excellent working experience there. FactSet is rated in line with the average (within 1 standard deviation) by Associate Client Support Engineer professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

27 reviews

4.0

Oct 13, 2020

Provide Tech Support for FactSet Internal products, FTS, SFTP.

Associate client support engineer

Recommend

CEO approval

Business Outlook

Pros

Less Monitoring, Good Office Environment, Free transport and Cab facilities.

Cons

Rotational Shifts, Scheduled break timings

4.0

Feb 22, 2020

Good company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, reasonable hours, and great people

Cons

Management has consistently scaled the business, which has caused support to decrease.

5.0

Nov 2, 2019

Associate Client Support Engineer.

Associate client support engineer

Recommend

CEO approval

Business Outlook

Pros

It is very liberal and work focused at FactSet, great employee benefits, treats like family.

Cons

Stringent timings. no gym/ fitness center in work place.

Viewing 22 - 24 of 27 Reviews

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FactSet

FactSet Associate Client Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Provide Tech Support for FactSet Internal products, FTS, SFTP.

Good company

Associate Client Support Engineer.

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