Does Fallon Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Fallon Health employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Fallon Health. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Fallon Health?

56% of Fallon Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fallon Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Fallon Health?

Navigator (9) , Customer Service Representative (7) , Manager (6) , Registered Nurse (5) , Account Executive (4) , Analyst (4) , Claims Examiner (3) , Claims Specialist (3) , Enrollment Specialist (3) , Member Services Representative (3) , Patient Navigator (3) , RN Case Manager (3) , Supervisor (3) , Claims Auditor (2) , Customer Service (2)

What are the pros of working at Fallon Health according to real employee reviews?

"Good people and was family like atmosphere." ((in 22 reviews)); "good benefits except for the health insurance, too expensive" ((in 22 reviews)); "Work from home is available" ((in 15 reviews)); "Flexible with time off Good pay Make your own schedule Work ay home 75% of the time" ((in 10 reviews)); "Good work life balance and you get to work one day from home which came in handy." ((in 9 reviews))

What are the cons of working at Fallon Health according to real employee reviews?

"Poor management" ((in 26 reviews)); "In another reorganization I was given the same job but with a different manager and went from being a 4+ star employee to being a 0 star employee allegedly because the new manager's expectations were different then my previous manager's expectations, even though the job was the same." ((in 8 reviews)); "Very low moral within staff and upper management takes no ownership of the current state of the organization." ((in 8 reviews)); "Extremely low morale at Fallon Health." ((in 8 reviews)); "Salaries are not fair, regardless of your experience or eductarion individuals are hired at much higher salaries than others based on who they know." ((in 7 reviews))

What are employees saying about Fallon Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fallon Health layoffs and their outlook for job security at Fallon Health in 2026.

What are the top reviewed Fallon Health locations?

Worcester , Springfield , Holyoke , Amherst , Boston , Buffalo , Getzville , Thompson , Lawrence , Lowell , Brookfield , Leominster , Lunenburg , Webster , Ohio

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Fallon Health

Fallon Health reviews

3.3

56% would recommend to a friend

(278 total reviews)

Manny Lopes

68% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Fallon Health has an employee rating of 3.3 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fallon Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

3.0

Aug 11, 2021

Overall good place to work

Prior authorization representative

Recommend

CEO approval

Business Outlook

Pros

Location is convenient Company transparency Work as a team Training is unlimited Advancement is good

Cons

Work changes constantly Building needs to be updated Favoritism in management roles Lack of morale

3.0

Apr 7, 2021

great benefits

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

benefits good management hire anybody . anyone can get a job here

Cons

customer service jobs constant phone calls

4.0

Oct 15, 2020

Good Work Ethos, Bad Advancement

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The work feels good, it feels good to help people. They make the member the priority and you can actively help people even outside normal procedures.

Cons

You are not well rewarded for your efforts. In over a year only received a .17 raise from 17.50/hr base pay. Some hired at the same time received no raise.

Viewing 118 - 120 of 278 Reviews

Jobs at Fallon Health

HHA/ CNA - Health Aide-Lowell - $21:00 per hour- M-F 8- 4:30 - Great schedule and benefits!!!!

Health Aide / CNA - Attleboro, MA

Computer Operator- Growing Healthcare Organization

LPN - or RN - Home Care Nurse - GREAT PAY, GREAT BENEFITS AND GREAT SCHEDULE - M -F 8.30 AM - 5:00 PM

Worcester, MA

View job