Does Fallon Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Fallon Health employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Fallon Health. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Fallon Health?

56% of Fallon Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fallon Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Fallon Health?

Navigator (9) , Customer Service Representative (7) , Manager (6) , Registered Nurse (5) , Account Executive (4) , Analyst (4) , Claims Examiner (3) , Claims Specialist (3) , Enrollment Specialist (3) , Member Services Representative (3) , Patient Navigator (3) , RN Case Manager (3) , Supervisor (3) , Claims Auditor (2) , Customer Service (2)

What are the pros of working at Fallon Health according to real employee reviews?

"Good people and was family like atmosphere." ((in 23 reviews)); "Good benefits, Flex" ((in 18 reviews)); "Work from home is available" ((in 13 reviews)); "Good work life balance and you get to work one day from home which came in handy." ((in 9 reviews)); "Great location and free parking" ((in 7 reviews))

What are the cons of working at Fallon Health according to real employee reviews?

"Poor management" ((in 24 reviews)); "In another reorganization I was given the same job but with a different manager and went from being a 4+ star employee to being a 0 star employee allegedly because the new manager's expectations were different then my previous manager's expectations, even though the job was the same." ((in 11 reviews)); "Pay is low, and can't find/keep employees because of low pay and lack of remote work options." ((in 9 reviews)); "Low salary and no change in sales incentive plan for nearly 5 years." ((in 8 reviews)); "Extremely low morale at Fallon Health." ((in 8 reviews))

What are employees saying about Fallon Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fallon Health layoffs and their outlook for job security at Fallon Health in 2026.

What are the top reviewed Fallon Health locations?

Worcester , Springfield , Holyoke , Amherst , Boston , Buffalo , Getzville , Thompson , Lawrence , Lowell , Brookfield , Leominster , Lunenburg , Webster , Ohio

Skip to content Skip to footer

Notifications

Fallon Health

Fallon Health reviews

3.3

56% would recommend to a friend

(278 total reviews)

Manny Lopes

68% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Fallon Health has an employee rating of 3.3 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fallon Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

278 reviews

3.0

Dec 31, 2016

planning and leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good people; talent is within the organization, good crisis management

Cons

mgmt. shoots from the hip, lack of good design and leadership; constantly resolving matters of management poor decision making costing time/money/resources;

4.0

Dec 1, 2016

HR BP and Comp Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility. Great work/life balance. Great leadership moving company in a good direction.

Cons

Tough external environment for the business.

4.0

Sep 25, 2016

Fantastic work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees and work environment are 5 stars. Worked there several years and nearly everyone I interfaced with in every dept was nice, down to earth. The building and Cafe are very nice. They treat their employees well and offer several employee recognition levels / methods. The current and past Executives have all been very very nice and respectful - very likable. No arrogance at all. Very kind, real people. I enjoyed literally every day there.

Cons

Benefits are very lacking and the biggest con. Not known for their salaries because they are non-profit and the health care industry has been rocky (no fault of their own) so many hourly staff have 2nd jobs. Hourly staff are MUCH MUCH more restricted than salary staff. In depts where you have a mix working side by side there is resentment (ex - hourly can't be 5 minutes late more than a few times - which only makes sense if you have a phone job where lines need coverage - very outdated). Vacation time for hourly needs to increase. They have added a few more holidays which they needed - now up to 9 I think (still below most other companies). Parking not good unless you have been there a long time or are high level. If you have a second household income and spouse's benefits it's a very nice place to work.

Viewing 247 - 249 of 278 Reviews

Jobs at Fallon Health

Health Aide / CNA - Attleboro, MA

Computer Operator- Growing Healthcare Organization