Fanatics reviews

3.3

50% would recommend to a friend

(1,560 total reviews)
avatar

Michael Rubin

58% approve of CEO

48% positive business outlook

Fanatics has an employee rating of 3.3 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fanatics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Sep 22, 2015

Products administration

Recommend
CEO approval
Business Outlook

Pros

Employee benefits are ok, free bagels and cream cheese every Friday, 30% employee discount and free shipping, some co-workers are nice to work with

Cons

Over work you for peak, the rest of the year struggle for hours. Uncompetitive pay in the field. Definite favoritism for certain employees. Impossible to move up unless you are a favorite. If you interview for different positions they don't contact you if you don't get the job. Say they have an open door policy but it's more like an open door to not be employed here. It takes way to long to get a yearly review and after that it takes months to get your raise. Raises are kept secret from you until you get your check, they don't even give you a ballpark estimate. There is a serious lack of communication throughout the company. Have a habit of hiring people who have no idea how to use Photoshop for editing images. Some managers are passive aggressive and rude. We are promised bonuses for making goal during peak but they don't say exactly what number we have to meet and therefore don't get the bonus. Yet management get bonuses for us meeting peak but we get a t-shirt. There is a drastic difference in how other departments are treated and us. Other departments actually get bonuses and free lunches every Wednesday that they can order off a menus while we occasionally get food that makes your stomach feel like lead and gives you serious heartburn. This department has the lowest allotted budget yet managers and team leads get flown frequently to different states with room and board paid for. Managers have little no experience with the programs used and have no experience managing any number of people. Computers and tools are not on par with the programs we run 24/7 on them and keep crashing breaking and all around prevent us from being able to do our job. They want you to come in even if there's hurricanes and flooding or smoke from fires that infiltrates the buildings. IT is treated like we are or people are hired who don't know how to fix problems or our computer problems are ignored like fixing Photoshop, RAM etc. Oh yes and for a while there wasn't sure my manager was and who I reported to even if they weren't here to begin with. After exceeding expectations and meeting buyers demands time and time again didn't even get a dollar raise. Finally are able to park in the appropriate parking lot only after everyone up front moved to the new location.

3.0
Sep 15, 2015

Customer Service Team Leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good atmosphere, fun environment, nice products

Cons

Unstable management. Needs more transparency.

1.0
Sep 10, 2015
Recommend
CEO approval
Business Outlook

Pros

No dress code and you learn how not to manage people.

Cons

Company has oafs in manager positions. QA team for example is an absolute mess. The frontend QA team is run by someone who struggled to complete an AA degree in middle age. You are directed by someone who lacks common sense and mis-manages more than he manages. Team members has no confidence in manager because he passes down the blame for poor planning, writes bogus reviews which affects the team morale. And yet, such people keep their jobs.

Viewing 1459 - 1461 of 1,560 Reviews

Glassdoor has 1,717 Fanatics reviews submitted anonymously by Fanatics employees. Read employee reviews and ratings on Glassdoor to decide if Fanatics is right for you.