Farmers Insurance Group reviews

I want to preface this by saying that a claims role in this field is just NOT for me. I absolutely HATED this job. I didn’t learn much in training. My supervisor expected too much from me since the very beginning. I was being compared to others who started at the same time as me (they had YEARS of experience with the company or with property claims in general, I had 0 experience). 3 months after training, my supervisor put me on a plan and then 3 months afterwards I was placed on a verbal (mind you this was during the busy season… MY FIRST BUSY SEASON). I honestly didn’t feel as though I was given time to learn the role, which caused me to be overly stressed. Not only that… the workload and metrics were very unrealistic. I can ask 3 different people the same question and literally get 3 different answers. I was highly micromanaged. At one point my supervisor had me sending screenshots of my diary and VM every morning and evening. I HATED talking to contractors and I HATED talking to the customers. I felt all over the place in this role.

Limited growth; Leadership leverages ambiguity to avoid accountability