Is Farmers Insurance Group a good company to work for as a Customer Service Representative/Licensed Insurance Agent?

Customer Service Representative/Licensed Insurance Agent professionals working at Farmers Insurance Group have rated their employer with 3.8 out of 5 stars in 68 Glassdoor reviews. This is a higher than average score with the overall rating of Farmers Insurance Group employees being 3.2 out of 5 stars. Search open Customer Service Representative/Licensed Insurance Agent Jobs at Farmers Insurance Group now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Licensed Insurance Agent interview questions at Farmers Insurance Group .

Does Farmers Insurance Group pay Customer Service Representative/Licensed Insurance Agent employees well?

Customer Service Representative/Licensed Insurance Agent professionals rate their compensation and benefits at Farmers Insurance Group with 3.5 out of 5 stars based on 68 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/Licensed Insurance Agent salaries at Farmers Insurance Group.

What are the top reviewed jobs at Farmers Insurance Group?

Insurance Agent (416) , Claims Adjuster (348) , Customer Service Representative (285) , Agent (137) , Agency Owner (112) , Producer (100) , Claims Representative (92) , Customer Service Representative (CSR) (77) , Insurance Sales Agent (75) , Agency Producer (66) , Farmers Insurance Agent (63) , Licensed Insurance Agent (63) , Sales Representative (57) , Insurance Producer (53) , Property Claims Adjuster (50)

What are the pros of working at Farmers Insurance Group according to real employee reviews?

"Another great benefit is that you will own your business and can leave it to your children to take over when you retire." ((in 579 reviews)); "Good Pay and bonuses." ((in 365 reviews)); "The best part of working for Farmers is the great people you meet while working there." ((in 325 reviews)); "Training is great and helpful" ((in 215 reviews)); "Extremely flexible and good work life balance" ((in 201 reviews))

What are the cons of working at Farmers Insurance Group according to real employee reviews?

"The management was poor and understaffed" ((in 272 reviews)); "The District Managers have been relationship driven and were successful in that dynamic" ((in 91 reviews)); "Horrible upper management." ((in 89 reviews)); "Lower level employees have seen cuts to almost everything to compensate for the financial losses poor leadership continues to incur for years." ((in 89 reviews)); "Salary is low and barely livable." ((in 81 reviews))

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Farmers Insurance Group

Farmers Insurance Group Customer Service Representative/Licensed Insurance Agent reviews

3.8

82% would recommend to a friend

(68 total reviews)

Raul Vargas

96% approve of CEO

75% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Career opportunities

4.2

Work/Life balance

4.0

Culture & values

3.6

Senior management

3.5

Compensation and benefits

Licensed Insurance Agent/Customer Service Representative employees have rated Farmers Insurance Group with 3.8 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Licensed Insurance Agent/Customer Service Representative professionals have a good working experience there. Farmers Insurance Group is rated in line with the average (within 1 standard deviation) by Licensed Insurance Agent/Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

68 reviews

5.0

Aug 3, 2025

Wonky life / work balance

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Money was great , can provide for your family

Cons

you will not have time with spend with your family

5.0

Jul 15, 2025

New Agent almost a year in

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

They do pay commission and hourly!

Cons

You have to be good at being your own advocate and generate leads!

3.0

Jun 2, 2025

Solid

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, incentives, and commissions

Cons

Training is usually provided by the franchise owner which could be good or bad.

Viewing 4 - 6 of 68 Reviews

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Farmers Insurance Group reviews FAQs

Farmers Insurance Group reviews Farmers Insurance Group Licensed Insurance Agent/Customer Service Representative reviews

Farmers Insurance Group

Farmers Insurance Group Customer Service Representative/Licensed Insurance Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Wonky life / work balance

New Agent almost a year in

Solid

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