3.0
Mar 5, 2013
Inability to control salary growth and bonuses
Current employee, more than 1 year
Plano, TX
Recommend
CEO approval
Business Outlook
Pros
- Worked independently - Telecommuting was possible when not on site - Hands off approach - Company Car and gas
Cons
- Raises and bonuses were based on customer reviews which would be lack luster based on situations beyond your control including the insureds frustration when subrogation was not feasible - When I was hired, we created our own schedules allowing us to schedule claims in regional areas together during a day. During my time at Farmers, they changed this policy and started having a representative in a call center schedule our claims for us. This commonly resulted in driving several cities apart reducing efficiency.