Farmers Insurance Group reviews

Lots of phone calls, staring at a computer screen and taking statements from people who have been in car accidents all day long.

Typical for insurance companies, technology a couple of steps behind the times. Rank-and-file employees underpaid; unless you have a major position, this is not the place for a household's primary breadwinner. Upper management (from both Los Angeles home office and my office) not good at establishing clear strategies, and they are especially poor at communicating to the rank-and-file. This leads to a sense of disconnect at best ... and betrayal at worst. (A major layoff when the company didn't make much of a disappointing quarter poisoned the atmosphere, and the way the dispatched employees were literally kicked to the curb was distasteful.) That's a good reason why the employees tend to whine. Large percentage of agents tend to treat the employees poorly, as well.