The non-exempt employees are treated as children. The mid level exempt employees are over-worked and not thanked enough and the leadership, sometimes one questions WTH... Depending on location the supervisor job can be heaven or hell. Some of the directors are complete idiots who care about nothing but themselves and treat those around them like they are in the way whereas others really show they care about the employees. Leadership training is little to none. So if you are not a good supervisor before you get the position, you will not become one. Sometimes they promote based on performance but my experience is, they promote based on favortism. The matrix system is one that can be manipulated and weighted to promote the individual they want in the position. And, your leadership can sabatoge your career with one salary review that is not exceeds expectations. The promotional capabilities really fall under how well does your direct leader like you. Performance is questionable. I have seen individuals who are amazing with their co-workers get turned down for leadership because they think the friendships will get in the way of their ability to criticize and employee in review times. So then they hire the heartless individual who has no people skills and we lose some great employees.
Idea stealing is rampant because you can be promoted based on one good idea. So there is a wall up around employees who have been here a while.
Leadership could do better at recognizing talent and rewarding jobs well done. They moved form cash spot bonuses to a point system and now instead of receiving cash for something you have done, they divy up the points to small groups and say, take this 5 points and buy yourself a pack of bubble gum.
Middle-management has serious issues. They think that everything that comes out of their mouths is the greatest thing for the industry. A wise manager said this, "The industry is over a hundred years old, you ar selling a policy and covering claims. Don't make it harder than it needs to be."
Middle management seems to read the newest books then implement the easiest parts of the ideas without any follow through. then when problems arise they jump to new books and blame the process for te issues and not themselves. It is somewhat funny at times and painful at other times to watch. Then again, they are just people trying to make it along in this lonely life.
