Fastenal reviews

3.4

61% would recommend to a friend

(5,821 total reviews)

Daniel Florness

75% approve of CEO

56% positive business outlook

Fastenal has an employee rating of 3.4 out of 5 stars, based on 5,821 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fastenal employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Oct 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Health benefits are probably good enough that Obamacare will tax them as a "Cadillac Plan"! Fast promotion from Outside Sales to General Manager. Not much other than that.

Cons

10+ Hour Days (no OT) plus weekends sound fine when you start, because you are idealistic and see huge potential for advancement. They get tiresome after a couple of years of banging your head on the same walls over and over. Don't think you have autonomy over your branch - you don't. You have several bosses who micromanage your time and activities each day - not just your district manager, but your regional auditor, regional finance manager, and regional VP as well. Imagine trying to do your most important job (selling), while having to deal with probably 5 emails requiring urgent action each day from all of these bosses. Imagine filling out the same forms over and over again. You eventually stop believing all of the hype about Integrity and Core Values when they require you to raise most of your customers' pricing for the 4th time. Imagine making a handshake agreement with a customer of 10+ years (i.e. one of your branch's first customers) that, as long as your costs don't skyrocket, this will be their pricing for the next 6 months on a commonly-used product "concept" (say fasteners, one where you're making TONS of margin) - then the next week being FORCED to lower their discount because they're spending a 3-month average of $2000 instead of $2500. What do you say to that loyal customer? The people I see that have risen fastest here are those that specifically try to juice their numbers for 18 months so they can make District Manager. My advice? Quit while you're ahead - when you've hit goal for 3-6 months in a row, make the change - start interviewing elsewhere!

4.0
Oct 16, 2009

Fastenal the way it is.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work with management to achieve goals together, individual stores are run like small businesses. They will train you and help you get to be a better sales person. It can be rather rewarding to move into a store manager position.

Cons

Depending on location, pay varies greatly and newer pay program is based mostly off sales growth over prior year, harder to do in these times.

1.0
Oct 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits and the fact that you only have to deal with middle management maybe once a month. Everything else about this company is a joke!

Cons

Firstly, expect zero respect about your work ethic or intelligence from middle management. Trust me when I say there is no good enough. The pay structure is designed for you to never increase income. If you are on of the few lucky ones who begins getting high commissions, they milk you dry, fire you, then find someone to do your job for half the pay. The continually promise you things then renig on the offer and deny every proposing it in the first place. You will be expected to drive to other stores further way if they decide that's where they want you. Of course they will tell you that you will receive gas reimbursment, but you will not. As for the job itself, upper management expects unrealistic results, and does not help at all. In fact im not sure what the majority of management even does. The warehouse support is completely unreliable, which makes branch employees time and time again look like idiots. Still, in all those instances we are blamed. They even have an anual super sale where we have a goal to hit, and half the products on there we cannot stock at the store! And a quarter of those aren't stocked at our distribution centers, and they are made over seas so we have no option to bring them in. Honestly, what kind of legitiment business puts out a super sales promotion and come of the items aren't even obtainable!? I really do not understand how in the world this company became as big as they did. Either things were different years ago, or the excessive penny pinching pays off!

Viewing 5788 - 5790 of 5,821 Reviews

Glassdoor has 6,167 Fastenal reviews submitted anonymously by Fastenal employees. Read employee reviews and ratings on Glassdoor to decide if Fastenal is right for you.