Favor reviews

Not all managers should be managing. Lack of training for multiple roles. Falls short for the customer, hard to defend company when answering customer and runners days later for live issues. Lots of negative complaints with minimal response.

-no opportunities for advancement. Several people on the team have been here for years and are at the same level they started as, not due to their lack of motivation and work, but simply because there is nowhere to move up to. -along with the severe lack of advancement opportunities, there is little to no raises in pay, and pay is not based on experience or skills relevant to the position. New people start off making the exact same as senior employees, yet their skill set and knowledge of the role/industry is vastly smaller than that of their peers on most cases. -Internal transfers from Support are not valued as assets versus outside hires. -Internal communication between different teams is lacking -Little to no relevant learning and development opportunities -Many personnel changes recently, specifically at higher management levels, doesn't create a stable and trustworthy relationship between upper management and employees -Little to no support from other teams at Favor (i.e. products, engineering, etc) despite the large impact our work has on the business as a whole, such as fraud prevention, platform abuse prevention, addressing safety escalations, screening Runner applicants, submitting insurance claims, the list goes on.