Favor reviews

3.6

62% would recommend to a friend

(262 total reviews)

Keith Duncan

65% approve of CEO

51% positive business outlook

Favor has an employee rating of 3.6 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Favor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

262 reviews
2.0
Feb 18, 2020

Not the place to climb the corporate ladder

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The new HQ in Austin is very much a "buzz-worthy" office. - HEB stocks the kitchen. - There's plenty of good snacks and lunch provided some days. - HEB offers in-store discounts.

Cons

- The company has grown massively over the years and has lost most of it's "start-up" environment. Post HEB acquisition, many outside leaders were hired. The company tries to encourage the old start up culture, however the new hires are much older, more experienced and come from more corporate backgrounds. The new Favor hires, along with a shared office with HEB tech employees has led to mostly a corporate environment. - The amount of work volume is very high, and most roles are extremely demanding. The company pays at "market rate", however, the demand and expectations are much higher than those with similar titles else where - AKA the stress makes the compensation very much mediocre. The company continues to receive and address feedback about low pay but has never taken any action. - In addition to an increasingly corporate environment and disheartening compensation, the company is internally infamous for lacking in promotions. If you're looking at a role in support, do not expect to move out of support - it's nearly impossible. - The company very obviously plays favorites. It's very clear that you must be in the "cool clique" to get treated fairly. - Parking is horrendous. Overall: Great place to work if you're looking for employment in a tech environment in Austin. Not the place to coast on an easy-going role with fair pay. If you're looking to gain experience and climb the corporate ladder, please do not waste your time even looking at positions with Favor.

1.0
Jul 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Exercise in 100 degree weather

Cons

Ultimately, the bike zone seems like a good idea. It's a small area where the most you might bike is three miles, in one direction. My average delivery time was about 34 minutes. However, I can't ever get on the schedule for that $9 minimum guarantee even when I log in at the exact moment the new schedule is released. So I'm on call a lot of time. I have stayed under the shade of a tree in a hot zone (where there are supposedly more Favors) for over an hour without anything but two favors that were cancelled immediately when they were sent to me. I have been given pizza orders. I have been assigned Favors where I have to bike two miles away, then two miles in another direction. I always accept them because the favors are really that sporadic. I'm not the fastest cyclist out there, but I go pretty fast. Even with communicating every step along the way to my clients, as well as adding various emojis and slang so that the millennials might understand, I averaged less than $6 an hour (roughly 6 favors per a 4 hour shift). From the amount of physical effort it takes to bike 4 hours in these hot summer temperatures, earning $20-$22 is simply not worth it. If you're looking for a part time job, try a temp agency or restaurant food runner/busser/expo that at least pays minimum wage inside an air conditioned building.

4.0
Jul 3, 2018

Flexible Schedule

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work when you want, where you want, for as long as you want, so long as the market is open.

Cons

Bad tips are inevitable, app doesn't always do the best job routing the closest drivers, so you may end up driving further and taking longer than the customer would have getting it themselves which makes people less likely to tip well.

Viewing 19 - 21 of 262 Reviews

Glassdoor has 781 Favor reviews submitted anonymously by Favor employees. Read employee reviews and ratings on Glassdoor to decide if Favor is right for you.