Does FedEx Custom Critical pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Custom Critical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at FedEx Custom Critical. This rating has been stable over the past 12 months.

How satisfied are employees working at FedEx Custom Critical?

36% of FedEx Custom Critical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Custom Critical 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Only good thing is that it’s remote and good pto" ((in 5 reviews)); "Nice building and fun co" ((in 5 reviews)); "The Work/Life Balance is good, that's about it." ((in 4 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "Awful leadership." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical

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FedEx Custom Critical reviews

3.2

36% would recommend to a friend

(118 total reviews)

Ramona Hood

24% approve of CEO

32% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.8

Compensation and benefits

2.7

Senior management

2.4

Career opportunities

FedEx Custom Critical has an employee rating of 3.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Custom Critical employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

1.0

Feb 28, 2024

Poor leadership

Sales

Recommend

CEO approval

Business Outlook

Pros

They will soon be out of business and we don’t have to hear the I was once a secretary story anymore

Cons

Once a great company has been run into the ground by the CEO. Proves a good secretary doesn’t make a good CEO. At best they have a year left

1.0

Jun 30, 2023

Nice PTO and Benefits but that’s it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generous PTO, benefits, nice hybrid flexibility before corporate change

Cons

Outsourcing- did lay offs in April, only to turn and and tell us they’re hiring help in the Philippines since it’s cheaper. Corporate is making all operating companies become equal, but we still have not received an extra week of PTO like the other op-cos. Pay is below average. No room to grow

1.0

May 11, 2023

STAY AWAY FROM THIS PLACE!!!

Fleet planner

Recommend

CEO approval

Business Outlook

Pros

Partial WFH and generous PTO

Cons

The cons are everything else. Awful leadership. Horrible pay. You get to look forward to a possible 2% raise here every year. Stay far away from this place.

Viewing 34 - 36 of 118 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Poor leadership

Nice PTO and Benefits but that’s it

STAY AWAY FROM THIS PLACE!!!

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