Question 1

Does FedEx Custom Critical pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, FedEx Custom Critical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at FedEx Custom Critical. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at FedEx Custom Critical?

Accepted Answer

36% of FedEx Custom Critical employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FedEx Custom Critical 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.4 for career opportunities.

Question 3

What are the top reviewed jobs at FedEx Custom Critical?

Accepted Answer

Independent Contractor (6), Owner Operator (6), Truck Driver (6), Sales (4), Sales Specialist (4), Customer Service Representative (3), Driver (3), Fleet Planner (3), OTR Straight Truck Driver (3), OTR Truck Driver (3), Sales Account Manager (3), Account Manager (2), Air Expedite Agent (2), Contractor (2), In-flight Control Agent (2)

Question 4

What are the pros of working at FedEx Custom Critical according to real employee reviews?

Accepted Answer

"over great pay was Great!!!" ((in 18 reviews)); "The benefits are great." ((in 18 reviews)); "Nice building and fun co" ((in 5 reviews)); "Good total benefits including abundant time off." ((in 5 reviews)); "Partial WFH and generous PTO" ((in 4 reviews))

Question 5

What are the cons of working at FedEx Custom Critical according to real employee reviews?

Accepted Answer

"Upper management could care less." ((in 4 reviews)); "Your not busy enough to make money." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews)); "They control what jobs come up on your board, never send you jobs to get you too close to home." ((in 3 reviews)); "Awful leadership." ((in 3 reviews))

Question 6

What are employees saying about FedEx Custom Critical layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

FedEx Custom Critical

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Great company just not in the brokerage

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