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FedEx Custom Critical

Part of FedEx

Engaged Employer

FedEx Custom Critical reviews

3.2

36% would recommend to a friend

(118 total reviews)

Ramona Hood

24% approve of CEO

32% positive business outlook

FedEx Custom Critical has an employee rating of 3.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Custom Critical employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

118 reviews
2.0
Dec 28, 2018

Don't be fooled by the pleasing esthetics of the campus!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building/Clean working environment/Branded by FedEx.

Cons

I worked as a customer service agent and now as a supervisor. The dress code is relaxed and people are generally friendly. Upper management and the ELT seem aloof and they're very dismissive if you're lower at the FedEx food chain. I'm shocked that we have an executive that lacks proper English and grammatical skills. But, we all know how this individual gained their company rank. Everyone seems to cater to the CEO and she seems to enjoy sharing the experiences she has on her yacht and world travels. The company must streamline archaic processes that require redundancy of team member. There are several dedicated employees that do a wonderful job, but feel uncertain of job sustainability. When the company is busy, you feel secure. When things slow down, you're just a number. Confidentiality is an issue and one learns to never address a serious issue or you're treated like a whistleblower. The company likes to share the number of women in leadership roles. They use that to their advantage in the marketing of the company.

3.0
Oct 19, 2018

Logistics Services Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, large company, good location.

Cons

Poor management, do not stand by People First philosophy, loss of accounts means diminishing head count and lack of opportunity.

Viewing 64 - 66 of 118 Reviews

Glassdoor has 161 FedEx Custom Critical reviews submitted anonymously by FedEx Custom Critical employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Custom Critical is right for you.