FedEx Office reviews

long hours, low pay, difficult employee and customer situations, very corporate, super limited budgets for improvements, task saturated managers

The company is understaffed because of payroll constraints. It is also over tasked: sales to plan, an average daily volume of packages, a percentage to pack-n-ship, a pack plus metrics, We Listen metrics, product of the month metrics, Center Self management, Service Quality Indexes which includes half a dozen other metrics, Safety Inspection Checklist metrics, Security metrics, dozens of binders to upkeep, knowledge of Kronos, a point of sale, an FPOS (FedEx point of sale), being ready for a district audit, an audit from Dallas )Internal control Group or an audit from Memphis (Internal Audit), auditing yourself with Center Self Management, managers are responsible for their own hiring and firing, Bright and clean, workstation workflow, Inventories both retail and production supplies, etc., etc., etc. Any company as over tasked as this coupled with being understaffed does not run well. Team Members and Managers are under much pressure to get things done. It is not a healthy environment.