Is FedEx Office a good company to work for?

FedEx Office has an overall rating of 3.6 out of 5, based on over 3,851 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at FedEx Office to a friend and 51% have a positive outlook for the business. The best reviews about FedEx Office have been left by employees working as Same Day City Courier , Sales Customer Service Specialist and Lead Store Consultant .

Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FedEx Office?

64% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (42) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"The benefits are good and the company tries very hard to work with its employees and help them when needed." ((in 550 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 133 reviews)); "Great boss and coworkers." ((in 81 reviews)); "Great Benefits and great Benefits" ((in 34 reviews)); "pay is decent, benefits, an tuition reimbursement" ((in 29 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 273 reviews)); "Poor management and lack of concern for my well being and happiness." ((in 221 reviews)); "Defiantly some really good and really bad managers out there." ((in 135 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 101 reviews)); "I've been with the company for 3 years and found out 2 new team members were getting paid more than me." ((in 99 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

New York , Dallas , Plano , Los Angeles , Chicago , Atlanta , Houston , Memphis , Miami , Austin , San Francisco , Charlotte , Orlando , Washington , Seattle , San Diego , Denver , Las Vegas , Portland , Philadelphia , Phoenix , Boston , Cincinnati , San Jose , Richmond , Oklahoma City , San Antonio , Indianapolis , Pittsburgh , Tampa

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FedEx Office

Part of FedEx

FedEx Office reviews

3.6

64% would recommend to a friend

(3,770 total reviews)

Brian D. Philips

65% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

3.1

Work/Life balance

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jul 22, 2013

Brilliant career choice if you need to be micro-managed

Store manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent, inside work environment, impossible to be be bored, every day has the potential to offer a new challenge, upward mobility - particularly if you are able to re-locate.

Cons

You will positively go INSANE as a manager if: 1) You are used to being given broad goals and given a lot of latitude to achieve them 2) Have a creative mind and work to improve process, procedures, and find a better way of doing things (FedEx Office shows no interest in what the field management staff might have to say) 3) are willing to do whatever it takes to satisfy your valuable customer without having to find systems, policies, and the general operational environment of the company.

3.0

Jul 22, 2013

Good Company but unfocused direction

Account executive

Recommend

CEO approval

Business Outlook

Pros

People are great and hard working. Training is adequate. Flexibility is good. Work and Life balance is good.

Cons

Direction of sales force and compensation plan changes constantly. Company's direction seems to be scattered no central focus. Too many cumbersome, redundant systems. Develop better compensation plans across the board

1.0

Jul 21, 2013

Profits above all else

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

did not close during economic downturn

Cons

overworked underpaid employees, understaffed centers, no training, confusing directives from corporate with little or no support given to achieve said directives, employees are set up to fail as they are not given the tools that are needed to do their job effectively, Those at the top do not do their job correctly leaving those at the bottom to pick up the pieces of broken projects (this has been happening more and more over the past 3 yrs, it has gotten to the point where every aspect of every project is broken, yet they keep pushing out new projects). With all of this against employees are still held accountable to a very high standard of customer service, which is imposable given the above issues.

Viewing 3403 - 3405 of 3,770 Reviews

Jobs at FedEx Office

Strategic Operations Principal

Retail Customer Service Associate

Retail Customer Service Associate

Data Architect Operations

Retail Customer Service Associate