FedEx Office reviews

3.6

67% would recommend to a friend

(3,769 total reviews)
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Brian D. Philips

70% approve of CEO

54% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Apr 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Large, relatively organized company dedicated to good customer service. Room for growth although very slow. Supply employees with necessary tools to fulfill goals.

Cons

Low salary for the amount of high responsibility given to employees. Not many benefits given. Very slow opportunity for growth. Management living in another world.

1.0
Apr 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Outstanding undervalued team members make the company. The everyday team, Assistant Managers, Center Managers, and District Managers make the company, but receive very little reward for going above and beyond every day. The feeling of "being in the trench together" and the meager pay are the only reasons for going to work every day.

Cons

The company does not trust its people. Managing Directors and higher excessively micromanage those at the Center level and do not allow them to think. Constant pressure for cutting payroll, using certain production systems to print, and more work loads from the Managing Director and up make it near impossible to provide the customer service required to make profit. Pressure to use a production system for printing causes longer waits for customers and make them wonder "Why do you need my name? I only need one copy." It's ridiculous! Strangling payroll spreads stores so thin that team members feel they cannot call out when sick even if it puts everyone else at risk.

Viewing 3433 - 3435 of 3,769 Reviews

Glassdoor has 3,850 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.