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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      67% would recommend to a friend

      (3,767 total reviews)
      avatar

      Brian D. Philips

      70% approve of CEO

      54% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.2

      Senior management

      3.1

      Work/Life balance

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Mar 20, 2013

      This company just went from bad to worse

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice Fedex shipping discount -75%

      Cons

      Poorly staffed stores No training provided Customers are mentally, physically and emotionally draining to deal with Low raises No advancement opportunities Many of my co workers and unable to deal with simple situations on their own, without needing someone to stand over their shoulder and coddle them Stores are open on most major holidays (Easter, 4th of July, Memorial Day, Labor Day)

      4.0
      Mar 19, 2013

      An Education for computer geeks

      Computer services
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros consist of all the computer experience and customer service gained while being employed here.

      Cons

      The cons consist of all the customer service experience gained while being employed here. You can get yelled at when coming in for a morning shift for something that was screwed up in the AM shift. You have to know a lot of different software in order to help the customers in self service.

      1.0
      Mar 18, 2013

      Horrible so far

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There isn't many Pros, except there pretty good with vacations and sick time. Benefits are pretty good too.

      Cons

      This company is becoming ridiculous, they are wanting part timers now, they want to get rid of all the full timers and get some part time people. They have already reduced hours to 32, when I started I was at 39 hours. I'm at 32, and sometimes less. The pay isn't at all great. ive been working in this company for quite a few years, and this isn't what I imagined I would work for. Everything has changed in such a negative way. It's ashame

      Viewing 3445 - 3447 of 3,767 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,848 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.