FedEx Office reviews

3.6

66% would recommend to a friend

(3,763 total reviews)
avatar

Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Feb 5, 2012
Recommend
CEO approval
Business Outlook

Pros

When things are working well, the job is not very difficult. It can be a very busy place and it is somewhat rewarding to get things done well and on time.

Cons

When things are not working well the job is hell. Management at two branches I worked at was completely ineffectual and incompetent. Pay varied wildly and had little to do with skill.

4.0
Feb 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Fedex Office provides an excellent work environment. I've been with the company for 13 years, so I've been through all the corporate shakeups. Now that Fedex is the owner, there is a steady hand at the helm. They have a vision where they want the company to go, and they are investing the time and the capital to get it there. The work environment, the physical layout, within the branches is very nice, and a good reason for staying. However, that can vary from one store to the next. Good communication, both lateral and vertical. Good benefits, but this year's health plan options did not include a middle tier. Very competitive 401k. Very low turnover on employees.

Cons

Pay, at least at the branch levels. The work is semi-skilled, you're definitely doing more than digging ditches, but because it does not require a degree or professional certificate, they can afford to keep wages low. The amount of knowledge you're expected to learn, retain, and recall... plus the stress of the job... all that compared to what you get paid... the wages really don't bear out. I get by all right, don't worry about rent or my next meal, but any sort of emergency in my personal life would bury me financially. This is a fine job if you're still in college or have a two-income household, but a single adult living alone will struggle a bit.

Viewing 3586 - 3588 of 3,763 Reviews

Glassdoor has 3,844 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.