FedEx Office reviews

3.6

66% would recommend to a friend

(3,761 total reviews)
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Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jul 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Great place to practice exceptional customer service.

Cons

Management did not know how to effectively deal with inappropriate behavior.

1.0
Jul 24, 2011
Recommend
CEO approval
Business Outlook

Pros

I've met some of the most amazing people, from ordinary citizens to business CEO's. With my exceptional customer service skills, it puts a smile on my face to see so many happy customers. I've been bought coffee, given gift cards, and even a framed picture from a customer for how thrilled they were with my service/skills.

Cons

No regard for personal life, I close one night and open the next on a regular basis. I typically work 6+ hours with no breaks. EVERYTHING is your job. I mean everything. The pay is waaaaay to low for the amount of work required for this job, even as a sales associate you are required to run everything from shipping to production to consultations with customers. The amount of stress at this job, I will rate at 15/10 (on a bad day) and on a good day 7/10. If you aren't willing to give everything you've got for $10/hour with small/no raises, look for a different job.

Viewing 3622 - 3624 of 3,761 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.