FedEx Office reviews

3.6

66% would recommend to a friend

(3,761 total reviews)
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Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
May 23, 2012

Ideal Job If You're Customer Service Centric

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upper-mobility, fast-track to management. If your ambition is to middle management, this is the company for you. You can literally start at the bottom and make it to management in less than two years.

Cons

horrible tools, understaffed, crazy hours, unfair policies. Draconian policies likes "the customer is always right" in an industry that is on the fringe of retail is not intelligent. We produce what we sale in accord with what customers gives us. This is a spell for disaster.

3.0
May 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Great stability and oppertunitity for the Center Manager level. Center manager has plenty of chances to learn and develop their personal skill set.

Cons

Upper management fails to set approriate payroll budgets leaving the team members with reduced hours. Altthough this may be reality at some times, the field support positions hours are never reduced only the ones working directly with customers.

3.0
May 15, 2012

some

Recommend
CEO approval
Business Outlook

Pros

great discounts on shipping through the store

Cons

one of the issues is they do not promote well from within

Viewing 3706 - 3708 of 3,761 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.