FedEx Office reviews

3.6

66% would recommend to a friend

(3,753 total reviews)
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Brian D. Philips

67% approve of CEO

52% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Feb 14, 2010

A once great job destroyed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The people you work with are generally good people - The job can be exciting and fast paced if you're in the right location

Cons

- Senior management is clueless about what goes on in the stores - Customers have been trained for 30+ years that they can abuse the employees and get what they want - District and Regional leadership can run things however they want while corporate screams to the highest hills that every store should do things the same - No oversight of middle-management - Stores are held to 100% execution and compliance while corporate is held to 80% (publicly stated) - "Open communication" goes one way only

1.0
Dec 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Good Pay, Corporate culture is nice, provides all the tools i.e. laptop

Cons

Sr Management foes not know how to run a sales forces, no true business partnership with parent company. Sales Managers manage process not people

4.0
Nov 29, 2009

It's a good place...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

clean and inviting atmosphere constant flow of traffic relative speed in machine maintenance fun customers nice bonus structure for management holidays off

Cons

Manager was a bit disorganized. Could never really tell what was going on with him. Impatience among fellow employees understandable but impractical process for completing orders Not much hands-on training (in my case anyway) started work on monday, manager was gone back home (6 hours away!) by Wednesday. Transferred under new manager and new location: no real training there

Viewing 3733 - 3735 of 3,753 Reviews

Glassdoor has 3,834 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.