FedEx Office reviews

3.6

66% would recommend to a friend

(3,763 total reviews)
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Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jul 4, 2024
Recommend
CEO approval
Business Outlook

Pros

It’s a fun place to work at! I have not worked many jobs but I love FedEx Office! It’s so great doing a multitude of different things like printing and shipping, and I get to talk with the great customers! I don’t get bored often and am driven to do my best even without being told to. I love my team they’re fantastic to work with! It’s great pay as well! I also love the free snacks too!

Cons

Not too many, but there is still some. I am relatively new here and even though I want to and need to learn things, I sometimes feel as if I’m thrown into situations where I don’t know much and make the customer worried due to my lack of knowledge. Also, I feel as though my team is lacking in the customer service department a bit, but they are great besides that!

4.0
Jul 2, 2024

It was alright

Recommend
CEO approval
Business Outlook

Pros

The store system is vast and there are many knowledgeable people from other stores that are happy to lend a hand.

Cons

There were often worker shortages and the system for getting help from elsewhere felt disorganized. Management higher than store managers felt unhelpful and occasionally unsympathetic.

Viewing 382 - 384 of 3,763 Reviews

Glassdoor has 3,844 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.