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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      66% would recommend to a friend

      (3,763 total reviews)
      avatar

      Brian D. Philips

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 22, 2012

      Sterile, cold environment.

      Lead project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k matching and decent pay if you can get promoted quickly. 1 week paid vacation to start, 2 weeks after working for a year. If you like production/printing , the job can actually be fun.

      Cons

      Upper management is extremely inconsistent. They change employee requirements all the time and they force employees to try to sell useless garbage to every customer that walks in the door. The forced interactions have made the customer-employee relationship degrade into something lifeless instead of a warm, honest interaction. This trend of "corporatizing" everything seems to be continuing and getting worse with time.

      2.0
      Jul 6, 2012

      Glorified Wal-Mart

      Center production coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starting wages and raises are decent enough, you do get Vacation and Sick time after 90 days. Easy job.

      Cons

      Bad managemant all around; customers are accustomed to walking all over employees& management. Managers do not care.

      3.0
      Jun 17, 2012

      It's a decent job. Not career. Job.

      Center specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The customer's. They're fun. Never knowing what you're going to get that day. Having a manager that was promoted from within helps with morale as well. The branding of FedEx on me gives a bit of prestige.

      Cons

      You never now what's gonna happen. For the last 4 years, large changes have been happening every 6 months. It's obvious that senior management is still trying to find a model that works with FedEx Office's services. On paper, the culture & values are excellent. Not implemented very well. Center management turnover is at approximately 60%. FedEx is probably one of the best places to work. FedEx Office is not.

      Viewing 406 - 408 of 3,763 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,844 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.