FedEx Office reviews

3.6

67% would recommend to a friend

(3,763 total reviews)
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Brian D. Philips

70% approve of CEO

54% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jul 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Working with customers & team members. Close location.

Cons

Giving 8 cent refunds, showing people how to use a computer and helping idiots us a simple copier and fax machine, is wasteful and time consuming. Self Serve is not Self Serve it's Full Service and Full Service is While-you-Wait or in 4 hours, Done Right, On Time or It's Free? Yes We Can ! - No We Can't ! Team Members = Jump through Hoops and Speak like a Monkeys when Needed.

3.0
Feb 18, 2010
Recommend
CEO approval
Business Outlook

Pros

The corporate office of FedEx Office employs many truly dedicated team members who often go above and beyond to try to make the business successful.

Cons

Unfortunately, the core quick copying/printing industry has largely moved from a mature industry to one in decline. The company constantly struggles to find the next product or service to make up for this loss, but almost always without success. To make a difficult situation even more tenuous, senior management has a track record of of rushing to market products and services that aren't quite ready for either customers to buy or the store team members to provide. So even those products and services that had a decent chance of being successful often fall short due to the rush to market.

4.0
Oct 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Great place to work while in school. Some stores are low key, others have draconian managers. Your experience will really depend on your particular store's manager. Management will jump at the opportunity to "write you up." The environment, as a result, wasn't always the best.

Cons

I felt there was little room for advancement (but I wasn't interested in advancing anyway). Management made very clear the budget crunch FedEx was experiencing, and my hours were cut as a result.

Viewing 418 - 420 of 3,763 Reviews

Glassdoor has 3,844 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.