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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      67% would recommend to a friend

      (3,759 total reviews)
      avatar

      Brian D. Philips

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      2.0
      May 11, 2015

      OMG don't bother!

      Center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being able to go home...

      Cons

      Way too many hours for salary Managers Every customer is a complete and utter jerk Never think your voice matters Deliver on every metric and standard or else! Revenue matters the most until it doesn't! You will never succeed Suck in that Purple Kool-Aid Unbelievable expectations Cloudy vision from upper management Kill yourself! Stick yourself with the right person or you will never advance! ! ! !

      2.0
      Apr 25, 2015

      CSR

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      None come to mind. The environment is dull at best, oppressive at worst. The one "good" is that the employees somehow bond together under the difficult conditions.

      Cons

      No work/life balance. I take off one day per year to remember my deceased brother with my family. I was told my job was in jeopardy if I did not come in. I came in and was strongly disciplined for being in a bad mood. The opinions of employees are taken (via focus groups) and summarily dismissed. The salary is good for entry level but growth is non-existent, I still know one employee that has been there 10+ years and lives in utter poverty.

      2.0
      Apr 12, 2015

      Good for a while

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k matching, tons of vacation if you stay too long (7+ years), flexible schedule, opportunities for advancement, good training opportunities but sometimes not comprehensive

      Cons

      Depending on what district you are in promotions can take years. There's opportunities to advance but you have to wait or move. Pay until CM level is not worth it. At CM level it's only okay if you bonus. Constant under staffing means that the schedule for managers is awful. They expect 50-60 hours of work in 40. There's little work life balance and you're always on call. If you've been there for 7 years the vacation is amazing, but good luck using it. Finding coverage to cover it is impossible.

      Viewing 115 - 117 of 3,759 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,840 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.