FedEx Office reviews

Since FedEx acquired Kinko's they have been slowly killing everything that made this a GREAT place to work. The "Bonus" system has been decreased every couple of years to the point you now earn a few dollars a month. Staff is constantly being reduced while demand increases. Employees are held accountable to micromanaged minutiae that have no bearing on success or failure. FedEx has attempted to save money on machines that many experienced team members find substandard. They are inconsistent and break down constantly crippling many centers, and damaging our image as the leader in the industry. Many customers came to us years ago because we provided a higher quality product (paper, machines, service). With all of these areas declining expect to lose customers back to our competitors.

Too many to list, but know that the people that run this company are self serving and do not support affirmative action. Their idea of promoting is to promote white females and that's it. We all know that's a loophole in the system when affirmative action was intended to also help minority groups get treated fairly. If you are of any minority ethnicity, you have no chance of getting ahead. I worked there for 6 years - I'm a minority female - and during that time there were never any minorities in Executive leadership roles. NEVER in the history of the company. That says a lot about the culture, that no diversity in thought, experiences or interpretation of how the company should be run exists. Take note and take your talents elsewhere of you are a minority. Also, this company has not been profitable since bought by FedEx. The leaders are fickle and change processes and bonus structures for sales too much. Most Commercial Sales professionals are underpaid and overworked with tedious reporting and tactical activities that do not result in making money for the employee, but only for the company!