FedEx Customer Service Delivery Driver reviews

3.4

50% would recommend to a friend

(368 total reviews)
avatar

Raj Subramaniam

46% approve of CEO

38% positive business outlook

Delivery Driver/Customer Service employees have rated FedEx with 3.4 out of 5 stars, based on 368 company reviews on Glassdoor. This indicates that most Delivery Driver/Customer Service professionals have a good working experience there. FedEx is rated in line with the average (within 1 standard deviation) by Delivery Driver/Customer Service professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

368 reviews
4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Semi regular pay raises, however the step program was constantly restructured for raises and sometimes we only got percentages of the raise and not the full step. UPS makes more per hour.

Cons

you do not make as much as UPS with a similar job, you never know how many stops you have, you have to contribute to the sort, you usually have to load your own truck.

Viewing 4 - 6 of 368 Reviews

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