FedEx reviews

3.5

59% would recommend to a friend

(35,535 total reviews)
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Raj Subramaniam

55% approve of CEO

47% positive business outlook

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

36K reviews
2.0
Feb 20, 2023

Ethically Bankrupt

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FedEx takes a great deal of pride in company culture.

Cons

My career at FedEx leaves me feelinig ethically defeated, day after day. Wall Street rules all decision making, too often at the detriment of "doing what's right" for the customer. On a daily basis I have decisions thrust upon me that a completely void of truth or sound reasoning. When I consistently bring up these issues, you get the "you'll need to talk to someone in XXX department", and there begins the endless circle of being brushed off or turned away. As I deal with these issues of morality and knowing whats right in my heart....I am still the person that needs to deliver the message to customers. I am so tired of trying to explain decsions that I dont agree with, decisions that we all know are nothing short of theft. Consistently put in a bad position everyday and desperately trying turn around this giant machine that has become too large for its own good. FedEx has lost its way.

3.0
Oct 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Sales at FedEx is a great place to learn about the world of business, as you will have the opportunity to engage with clients from many different industries. The training is good and you will be able to pad your resume with solid B2B sales experience.

Cons

There is so much that is broken with processes and systems and all of the friction that is created falls back on sales to resolve with clients. The hours are long and the work is mostly thankless. The new leadership - Starting with Jill Brannon and on down - is totally out of touch with what it is like for the front line sales professionals on a day to day basis. The organizational changes that were rolled out in 2021 were terrible. Also, if you want to promote, be prepared to move.

2.0
Oct 4, 2022

Pace and Hours

Recommend
CEO approval
Business Outlook

Pros

Easy process getting hired Quick Training Ok starting pay

Cons

Pace has been increased to a great amount. During orientation they tell you the goal is 100 packages loaded an hour, this was a great pace not dangerous or hard if you're active and in shape leaving you time to load, organize, and stage your trucks. Now (about 6 or 7 months in) the pace is commonly 150-200 packages an hour, this is to cut labor hours I guess, to make the pace somewhat possible management and people from unload will come to help clean up your areas. Problem is (besides the inhumane treatment of employees) they need to help clean up because that pace causes you to constantly "Stack out" basically scan/drop your package to load when you can and keep doing that because you're taking 5 - 15 packages off the belt at the same time. When you're doing this all day you're more likely to damage packages, you're more likely to have tripping hazards, when you get large items it's very hard to make space for them, you will have a much harder time providing a quality load for your truck drivers. Heavy Items Hours (time and amount) Early odd hours to get the longer shifts, longer shifts are commonly less then 5hrs even for the best loaders who are kept on the longest. PTO is based off the hours posted on the schedule 3hrs perday (after 90days employed) Everything else with almost every low level labor jobs in the US.

Viewing 94 - 96 of 35,535 Reviews

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