FedEx reviews

3.5

59% would recommend to a friend

(35,558 total reviews)
avatar

Raj Subramaniam

55% approve of CEO

47% positive business outlook

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

36K reviews
3.0
Sep 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Great place for people who don't mind part-time employment.

Cons

Losing it's focus when it comes to it's own stated corporate "PSP philosophy (i.e. "People Service Profit). Slowly chipping away at the unique set of benefits and incentives that were once available to all employees, most notably "jumpseat" privileges. Compensation used to be in the upper echelon of the industry but has failed to keep pace with inflation for the last 10 years. The bar for management is set low (2 year degree or above preferred but not required) sometimes resulting in managers who are motivated but often lack the basic managerial tools to make educated decisions (e.g. quantitative skills, management theory and practice...etc.).

2.0
Jul 26, 2010
Recommend
CEO approval
Business Outlook

Pros

FedEx is an excellent brand name offering decent pay with fair benefits, paid time off, retirement, profit sharing. It is an excellent part time job while going to school and there are many advancement opportunities for those willing to move around.

Cons

Benefits have been greatly diluted over the years. The traditional retirement is gone, pay did not keep up with society, jumpseat priveleges were abandoned, pay for performance and other benefits were diluted. The people, service, profit cornerstone was abandoned for profit, profit, profit. Long term employees are greatly disillusioned by the company. Management does not support the workforce. No longer can you be assured of a job merely by being a conscientious hard worker.

4.0
Jul 11, 2010
Recommend
CEO approval
Business Outlook

Pros

As an exempt employee, the environment is clean and safe. Management is fair and benefits are good. Start with two weeks of vacation, and earn an additional week at 5, 10 and 20 years. Tuition reimbursement is still a great perk. Professional and personal development is encouraged. Work/life balance is appreciated in most departments. Your job is not guaranteed, but it is very stable. I believe I would have a job as long as I wanted if I continued to perform at a "satisfactory" level. "Satisfactory" is not difficult to achieve. Hard work and results are recognized, but not as much as they should be at times. Senior management seems to be grounded, well-intentioned, and competent. Employees are surveyed every year with respect to the entire management chain and organization. It's not a perfect survey, but it allows employees to communicate to upper management in a way that few companies of this size can boast.

Cons

Pay, for comparable corporate-level positions at other companies, is a little behind in my opinion, and raises have been non-existent throughout the economic downturn. I understand this is more a function of the economy rather than regular business practices, but as a young professional with a recently completed MBA, it is discouraging to have to take a 5% pay cut, see raises and bonuses stop altogether for the last two years, and not have any real opportunity for advancement. Even in good times, annual increases barely rival inflation, and "promotional" increases are capped. Promotions are not given by merit. You have to interview for open positions along with all other internal candidates. Can become a bit of a political game. Also, many of the perks that made working at FedEx special (personal jumpseat privileges, discounted retail gift cards, pension, etc.) have been watered down or discontinued altogether.

Viewing 190 - 192 of 35,558 Reviews

Glassdoor has 41,168 FedEx reviews submitted anonymously by FedEx employees. Read employee reviews and ratings on Glassdoor to decide if FedEx is right for you.