Ferrero reviews

3.7

66% would recommend to a friend

(1,060 total reviews)
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Lapo Civiletti

89% approve of CEO

62% positive business outlook

Ferrero has an employee rating of 3.7 out of 5 stars, based on 1,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferrero employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Oct 8, 2022

No sugar coating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent salary. Reasonable/normal hours (this seems dependent on group though from what you see in other reviews). Hybrid workplace (though lots of ambiguity on pragmatics of it coming out of Covid). Most people are pleasant

Cons

No additional compensation beyond base and bonus (no profit sharing like at many companies). Health insurance is horrendous , Obamacare probably cheaper - whoever heard of $1600 IN-network deductible?! Other benefits are lacking or not communicated - no charitable contributions match (seemingly), no summer Fridays, no company store. Little to no privacy in office (though the cubicles are better than full-on open space) while there are empty offices and people in offices are loud and very distractive. Why not allocate the space better? Complete lack of management/training/guidance and unqualified individuals lead to a tolerance of ambiguity and mediocrity. Seems like a place where there's no incentive to improve things (so why would one do so?) A place to coast. Yet at the same time, there seems to be a sense of pressure to be perfect. The connection between those seemingly contradictory statements is hearing of incidents where people were yelled at (not necessarily let go). There is certainly other unprofessional behavior I have witnessed firsthand - disrespectful, paternalistic behavior totally dismissed as just the way it is, even passed off as an amusing idiosyncratic way. There does seem to be an element of who you know, not what you know. There is also not only no cohesion amongst groups but tension and even hostility, which has even been stated as if it's ok. Other reviews have mentioned these things. The fact that it's a private company must account for these conditions but they must come to the realization that there are standards and norms - both in terms of processes and behavior - that people will demand and you will lose the battle for competition by not looking outward. An additional issue with being private is you can't find much financial info on them but I was totally surprised upon arriving that some of their positions are not as you would want in order to be conducive to being exposed to good work for one's development. Seriously have to at least have some questions about some of their acquisitions; at a minimum, maybe they need to communicate the business case as to why things are not as they seem on their face. There was reason to be concerned about all of this before joining but assumed the best and perhaps none of this was mentioned beforehand because it might play into concerns.

2.0
Jul 15, 2021

WAS a nice company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a family oriented company

Cons

To many chiefs. Treat you like dogs.

1.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Occasional free product, and decent pay and bonus while you look elsewhere (assuming you're not too depressed and overworked to do so)

Cons

Where to even start. Having seen both great and poorly run companies, I know that things can always be worse and try to focus on the positive, but right now Ferrero (Parsippany location) may be a case study of terrible management and culture. It's one thing to be toxic and dysfunctional, but its unforgiveable and downright cruel when management is aware of the issues, has acknowledged it, and consciously refuses to do anything about it, at one point stating that people want to feel part of a team so maybe getting rid of remote work is the solution, and bring people back 5 days! Staying away from the toxic office is perhaps the only thing making it tolerable for many people. Whatever role you come in at, that's it. There will be no career path or clarity on what it takes to move up. If anything, you'll be gaslighted, given fake (or impossible) goals and targets, and those will change once achieved. There are no formalized rotations, so most people simply feel 'stuck' in their role. This is a chocolate company, which should be fun, and bright, and buzzing with energy right!? Wrong. I've never seen such a dour, unhappy group of people (me included). We shuffle in quietly, mostly dead silent during the day, and people sneak out quietly as early as they can. The office is also a study in depression - beige everything, no art or color allowed, no branding or design, you wouldn't know if you were in a 80's accounting company or Ferrero. HR literally yelled and cursed at people to clean up the area as nothing was allowed to be on desks or floor....for marketing....which NEEDS to have things like product, displays, art, etc. Super bureaucratic, management by fear and threat rather than encouragement and reward. You're kept out of all meetings unless you're VP and above, so you wont understand what is being done or how decisions are made, you'll find out too late that something changed, and yelled at to complete the task you are unclear on which is already late thanks to terrible communication. I've heard from too many people that they feel stupid and incompetent, not because they are, but simply that's how they're being treated. Unempowered, underappreciated, overworked, and gaslighted. Welcome to Ferrero, enjoy the chocolate, you'll need it to survive each day.

Viewing 40 - 42 of 1,060 Reviews

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