4.0
Nov 5, 2008
Recommend
CEO approval
Business Outlook
Pros
Great benefits (dental, vision, vacation, tuition reimbursement, gym memebership reimbusement) The training provided is beneficial as it is comprehansive in Health & Welfare and Payroll benefit knowledge.
Cons
Little opportunity to move up within call centre. Tough to take ownership of issues as there are different departments that might need to work on an issue and the communication is inefficient between them. Addionally management is constantly changing the evaluation metrics, often times reverting back to old methods. Company is in transition period as many jobs are being relocated to other centres and thus long term stability within the organization is delicate.