employer cover photo
employer logo
employer logo

Fidelity TalentSource

Engaged Employer

Fidelity TalentSource reviews

3.3

53% would recommend to a friend

(96 total reviews)
avatar

Abby Johnson

71% approve of CEO

56% positive business outlook

Fidelity TalentSource has an employee rating of 3.3 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fidelity TalentSource employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

96 reviews
2.0
Jul 7, 2023
Recommend
CEO approval
Business Outlook

Pros

- the pay is really high compared to the average job in this city - they are willing to let people in the IT field to learn and hone their skill without any prior experience - they are almost always offering overtime - when starting out they provide a lot of support

Cons

the benefits are literally the worst - no holiday pay - have to work holidays unless you want to take a pay hit (they are open 24/7/365) - after a while of working with the company you mostly get left to your own devices to figure out unknown issues - 401k is forced upon you with no employer match - health care is below par and provides minimal information as to what care provider you can use and so once you sign up with it you are pigeon holed into what the insurance covers which boils down to UNM hospital in this city (literally the worst option) - they incentivize their money making associates (whom you are trying help troubleshoot the issues they are having with their computers/phones and/or website or tools/programs) to act however they want with no repercussion. meaning: they can demean you, belittle you, ignore your advise, be passive aggressive and almost everything under the sun other than curse at you. - they have a lopsided rating system for your work quality. meaning: those same associates that can act as they please can proceed to black mark you despite being respectful and trying to resolve their issue to the best of your abilities - almost every tool even on the tech's side is broken in some way shape or form - you have to use far to many tools for your work - they have rigorous metrics to meet to move to a permanent position for Fidelity itself - they continue to contribute more requirements for those metrics overtime demanding more work in the same framework - their source for knowledge or issues is poorly designed for searching, more often then not listen items that have nothing to do with the issue or nothing at all

4.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

You are working for Fidelity Investments. Beautiful campus. You also get to work from home most of the time. Many good people work there and it's good stepping stone for those starting out. You can participate in meetings and attend parties just like the regulars. Everyone loves being there and they are helpful. Many of them started as Fidelity TalentSource and they will tell you their stories. They treat everyone, perm or temp, with respect and will make you believe that anything is possible. I enjoyed getting up in the morning, doing the work, and also miss all of the connections I made at Fidelity.

Cons

You hear all of these success stories of people who get converted after a few months to a year, but the truth is conversion depends on luck and if they have slots to fill. They dangle conversion over your head like a carrot and will replace it with a stick. They will make you believe conversion is possible, but remember that you are up against other TalentSource employees, and some of them are looking to get converted as well. It doesn't matter how hard you work. Maybe you will get converted, Maybe you won't. It really is in the hands of fate. You basically live and die by the contract extension, which is a scary proposition since there are no guarantees you will become permanent or if your contract will be extended. Near the end, I was starting to feel disillusionment because of lack of work and communication with my manager. When and if you are released from your contract, use the experience you get from this job and take it with you when you look for something with better job security. I was told during my interview that after I was done with my assignment that I would get the opportunity to join other teams to learn more facets of HR, but that was not that case since they let me go after my project was done, so I felt like I was lied to in that sense. I even talked to my manager about putting me on another team, but she told me I would have to go through the application process again to be considered. The health care benefits on the TalentSource side are bargain basement (The regulars get a much better benefits package). Better to just buy off the market than take their insurance since it will not cover much of your medical expenses. Being that you are contract, you get no PTO, pay raises or paid holidays. Depending on your job, you may also have to take a mandatory, unpaid furlough during the holidays.

5.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Thoughtful onboarding Resources, Resources, Resources Growth potential

Cons

Lengthy recruitment and background process (but understandable and acceptable)

Viewing 16 - 18 of 96 Reviews

Glassdoor has 263 Fidelity TalentSource reviews submitted anonymously by Fidelity TalentSource employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity TalentSource is right for you.