Is Fifth Third a good company to work for?

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,357 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Fifth Third to a friend and 61% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst , Customer Service (CSR) and Financial Center Manager II .

Does Fifth Third pay their employees well?

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has been stable over the past 12 months.

How satisfied are employees working at Fifth Third?

60% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Fifth Third?

Personal Banker (345) , Personal Banker II (214) , Customer Service Representative (208) , Personal Banker I (137) , Financial Center Manager (91) , Customer Service Representative (CSR) (61) , Bank Teller (59) , Lead Customer Service Representative (52) , Teller (37) , Mortgage Loan Officer (36) , Analyst (35) , Licensed Personal Banker (35) , Retail Personal Banker (32) , Vice President (28) , Portfolio Manager (26)

What are the pros of working at Fifth Third according to real employee reviews?

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 464 reviews)); "The pay is good and overtime" ((in 283 reviews)); "Worked with some great people..... trained well unlike other banking institutions I have worked with." ((in 211 reviews)); "Having a regular schedule and work life balance was good" ((in 170 reviews)); "the culture and work atmospere was great" ((in 141 reviews))

What are the cons of working at Fifth Third according to real employee reviews?

"Poor management and district management." ((in 192 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 95 reviews)); "little or no training" ((in 91 reviews)); "poor leadership, lack of direction for professional development" ((in 35 reviews)); "No bonus" ((in 30 reviews))

What are employees saying about Fifth Third layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

What are the top reviewed Fifth Third locations?

Cincinnati , Chicago , Grand Rapids , Charlotte , Columbus , Indianapolis , Tampa , Louisville , Nashville , Detroit , Cleveland , Orlando , Atlanta , Dayton , Toledo , Madisonville , Evansville , Raleigh , Naples , Rosemont , Lexington-Fayette , Fort Myers , Akron , Pittsburgh , Kalamazoo , Lansing , Sarasota , Jacksonville , Clearwater , Oak Lawn

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Fifth Third

Fifth Third reviews

3.6

60% would recommend to a friend

(4,138 total reviews)

Tim Spence

70% approve of CEO

61% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.1

Senior management

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Oct 10, 2014

Soul killing

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Starting pay is competitive, benefits are fairly good, and you have the potential to work with quite a few good colleagues and great customers.

Cons

Overwhelming focus on meaningless metrics and selling products that don't add value for the customer. The best employees are not recognized or rewarded, while the mediocre and incompetent employees are tolerated and even promoted if they say the right empty phrases.

3.0

Oct 8, 2014

On going pursuit to acquire and retain the best possible employees for the least possible money.

Direct mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

Its a friendly tight community with room for advancement. Like the Mortgage industry anywhere, there is minimal training or leadership. The brand name brings in allot of business and there are allot of repeat customers.

Cons

The technology is decade old patchwork, the company is always looking for a way to trim income and more and more of the internal bank jobs are performed in India by off shore partners. If your not management your disposable and they are looking for a way to replace you with some one off shore. Its a commission job so vacations and time off are at your own expense. When the economy went flat they removed a whole wrung of employee and expect every one else to pick up the slack. There is no real accountability because no one in management wants it.

4.0

Oct 7, 2014

Investment Advisors

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Promotions - Right on Fountain Square - Friendly work environment

Cons

- A bit behind on technology and culture

Viewing 3589 - 3591 of 4,138 Reviews

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Lead Mortgage Configuration Analyst

Treasury Solutions Consultant

Capital Planning Analyst I

Healthcare Banking Specialist I