Q: What are the top reviewed jobs at Figure?

Customer Success Associate (22) , CSA - Customer Service Associate (18) , Software Engineer (14) , Senior Software Engineer (10) , Staff Software Engineer (7) , Manager (5) , Business Analyst (4) , Customer Service Associate (4) , Director (4) , Office Coordinator (3) , Product Manager (3) , Senior Customer Success Associate (3) , Anonymous (2) , Associate (2) , Associate Software Engineer (2)

Q: What are the top reviewed Figure locations?

Reno , San Francisco , Charlotte , New York , Helena , Bozeman , Hoboken , Orem , Salt Lake City , Phoenix , Asheville , Raleigh , Los Angeles , Philadelphia , Boston , Remo , Reno-Stead

Question 1

Does Figure pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Figure employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Figure. This rating has improved by 4% over the last 12 months.

Question 2

How satisfied are employees working at Figure?

Accepted Answer

67% of Figure employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Figure 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

Question 3

What are the top reviewed jobs at Figure?

Accepted Answer

Customer Success Associate (22), CSA - Customer Service Associate (18), Software Engineer (14), Senior Software Engineer (10), Staff Software Engineer (7), Manager (5), Business Analyst (4), Customer Service Associate (4), Director (4), Office Coordinator (3), Product Manager (3), Senior Customer Success Associate (3), Anonymous (2), Associate (2), Associate Software Engineer (2)

Question 4

What are the pros of working at Figure according to real employee reviews?

Accepted Answer

"Most of the people are great and really kind" ((in 26 reviews)); "Great community and culture." ((in 18 reviews)); "Good pay" ((in 13 reviews)); "Team is great and everyone cares about the work they do" ((in 11 reviews)); "The AMAs with Mike and senior leadership is great." ((in 10 reviews))

Question 5

What are the cons of working at Figure according to real employee reviews?

Accepted Answer

"Poor training, constantly understaffed so CSAs are overwhelmed and not supported yet company keeps adding more clients" ((in 8 reviews)); "Certain managers don't know the processes as in" ((in 7 reviews)); "But don’t worry the CEO and all the other higher ups are definitely getting their pay increases and bonuses." ((in 5 reviews)); "Upper management can care less about your concerns." ((in 4 reviews)); "There’s no diversity in management and above." ((in 3 reviews))

Question 6

What are employees saying about Figure layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Figure layoffs and their outlook for job security at Figure in 2026.

Question 7

What are the top reviewed Figure locations?

Accepted Answer

Reno, San Francisco, Charlotte, New York, Helena, Bozeman, Hoboken, Orem, Salt Lake City, Phoenix, Asheville, Raleigh, Los Angeles, Philadelphia, Boston, Remo, Reno-Stead

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