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      Figure

      Engaged Employer

      Figure reviews

      3.7

      66% would recommend to a friend

      (236 total reviews)
      avatar

      Michael Tannenbaum

      81% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.6

      Culture & values

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.5

      Senior management

      Figure has an employee rating of 3.7 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Figure employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      236 reviews
      5.0
      Sep 4, 2020

      Not Your Typical 9-5

      Customer success associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are more pros than I will be able to list in this review, but include: A dynamic work environment Great benefits and pay, with bonus potential Fully stocked Kitchen Knowledgeable leadership team Open workforce communication Continuous feedback channels, for both individual and company improvement Plenty of friendly faces around the office

      Cons

      The only "con" of being a Customer Success Associate; this is a VERY demanding role. You cannot get by simply clocking in and out. Figure is devoted to both it's employees and customers, but I would emphasize that they are capable of knowing who is invested in the company and who is there just to collect their pay and go home. There are innumerable benefits to putting effort in, and plenty of recognition to go around. I would not recommend this job to anyone who is not willing to put in effort, and to be an active contributor to Figure.

      avatar
      Figure Response
      5y
      Thank you for your feedback on recognition as we want everyone at Figure to know how valued and appreciated they are. We are all building this together. We are continuously thinking of ways to recognize our employee contributions from formal CSA of the month programs to everyday shoutouts on our company wide slack channels. We know it’s the big stuff as much as the Thank You’s at the end of the day. We are also building out more career ladders so hard work and high performance is recognized with growth opportunities. Please share any additional ideas with your People Ops team!
      5.0
      Sep 3, 2020

      Exciting Future

      People operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote-Friendly Culture, Commitment to transparent communication, Passionate employees focused on change, Amazing benefits

      Cons

      Working in a remote-friendly culture isn't for everyone. You have to be able to put yourself out there to meet the right people and develop connections. The work/life balance is certainly worth it!

      Viewing 208 - 210 of 236 Reviews
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      Glassdoor has 240 Figure reviews submitted anonymously by Figure employees. Read employee reviews and ratings on Glassdoor to decide if Figure is right for you.